Sony yana raguwa sannu a hankali akan wasu sifofi waɗanda suke bayyane akan na'urar ta ta PlayStation 4 saboda yanzu ana ƙara sanya hankali akan PS5. Sony ya sanar da masu amfani da shi na PS4 masu rajista ta hanyar imel na shirye-shirye don ƙare tallafi ga Playungiyoyin PlayStation kafin Afrilu 2021. 
Ungiyoyin PlayStation sun samar da dandamali mai kyau don masu sha'awar wasa da magoya baya don yin hira, kunna wasanni, da tattauna abubuwan da suka shafi hakan. Ya zama tukunyar narkewa na ra'ayoyi da gasa tsakanin masu amfani har zuwa fitowar kayan wasan bidiyo na gaba, PS5. Bayan watan Maris na 2020, Sony ya dakatar da aikace-aikacen unitiesungiyoyin PlayStation daga Shagon PlayStation kuma a hankali yana iyakance aikinsa.
Rufewa mai zuwa na Jama'a ya biyo bayan dakatarwa a farkon wannan watan na haya da sayan finafinan PlayStation Store da suka dace da duk nau'ikan kayan wasan bidiyo na yanzu: PS4, PS4 Pro da PS5.
Sony ya kawo dalilai da yawa don yanke shawarar kashe fasalin Al'umma yayin babban canjin fasali a cikin Shagon PlayStation. Ya bayyana cewa saboda yawan ci gaba da ake samu a yawan ayyukan nishadantarwa wadanda suka danganci rajista da kuma talla akan kwantaragi daban-daban, wannan fasalin bai zama dole ba.
Sony ya kuma shawarci kwastomominsa da cewa wadannan sauye-sauyen ba za su fara aiki ba har sai 31 ga watan Agustan wannan shekarar, kuma masu amfani da su na iya samun damar fina-finan da suka saya da shirye-shiryen talabijin ta hanyar PlayStation Store.
Canjin Sony yana motsawa, yayin da yake nufin samar da ingantaccen abun ciki da sabis don abokan cinikin sa (gami da masu amfani da PS4), mai yiwuwa kuma masu kula da wasan bidiyo na PS4 su fahimci hakan tare da damuwa cewa na'urorin su na iya zama gaba ɗaya kwanan wata ba da daɗewa ba. ... Koyaya, Sony ba shi da cikakken tunani game da wannan hasashe kuma yana ba da tabbacin ci gaba da tallafawa PS4 ta hanyar sabuntawa na yau da kullun da haɓakawa zuwa firmware don ingantaccen ƙwarewar kwarewa.
